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Issues Logging in to Forum

Discussion in 'Help and Support' started by SchnitzelToast, Nov 25, 2018.

  1. SchnitzelToast

    SchnitzelToast New Member

    Joined:
    Aug 11, 2018
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    Hello,

    Since a few weeks I have Issues logging in to this Forum. This escalated when my Steam Account was "blocked" due too many Login tries

    Also there is no captcha in the "Forgot Password" Entry. So If I had an Account with E-Mail here, there would be no possibility to reset Password

    Reproducing:

    Requirements
    - Windows 10 Pro Version 10.0.17134.407 (64 bit)
    - Google Chrome 70.0.3538.102 (64 bit)
    - Avast Antivirus (premir) (was deactivated the whole time so I think there is no matter)
    - Steam Account not saved in Chrome

    Step-by-step Manual
    - Open Chrome
    - Open www.solsticegamestudios.com
    - Click "Login via Steam"
    - Window opens With Steam login

    Use your Steam Credentials and following two scenarios can be happen
    1. You will be asked to reenter the Data because "Something was wrong"
    2. You will be Asked for an Authcode and THEN The Credentials "are wrong"
    If it happens too often your Account will be blocked



    Solution:

    Not Sure how but I changed my Password for Steam (Support), rebooted my Computer and my Router.

    I think I've got a new IP (Even If I should have a fixed IP :thinking:)
     
  2. WinterPhoenix96

    WinterPhoenix96 Founder/Lead Developer Staff Member Founder/Lead Developer

    Joined:
    Dec 28, 2015
    Messages:
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    This seems like an issue on Steam's end, not ours, as it was happening on Steam's website. I'm not sure we can help here.